The Netropolus Company operates this web site.
This Privacy Policy is designed to tell you about our practices regarding collection,
use, and disclosure of information that you may provide via this site. Please
be sure to read this entire Privacy Policy before using, or submitting information,
to this site. This site is intended for use by residents of the United States.
How does Netropolus Company protect customer
information?
First, Netropolus Company does NOT ever see your credit card information. Our secure payment processors, namely, Google and PayPal for Business (your choice) are the only ones that see and process the credit card information that you submit when making a purchase.
When you place orders or access your order information, we provide a
secure server.
The secure server software (SSL) encrypts all information you input before it is sent
to us.
Our Secure Socket Layer (SSL) technology is the industry standard and the best software
available today for secure commerce transactions. When you send information
from our ordering page, the information is encrypted so it cannot be read as it travels
over the Internet. We decrypt the information when we receive it, thereby providing
you with complete protection.
Under the Fair Credit Billing Act, your bank cannot legally hold you liable for more
than $50 of fraudulent charges. Please note: In the event of unauthorized
use of your credit card, you must notify your credit card provider in compliance to
their reporting rules and procedures.
Your Consent
By using this site, you agree with the terms of this Privacy Policy. Whenever
you submit information via this site, you consent to the collection, use, and disclosure
of that information in accordance with this Privacy Policy.
About Children
This site is not intended for children under the age of 13. We will not knowingly
collect information from site visitors in this age group. We encourage parents
to talk to their children about their use of the Internet and the information they
disclose to Web sites.
Active Information Collection
Like many Web sites, this site actively collects information from its visitors both
by asking you specific questions and by permitting you to communicate directly with
us via e-mail and feedback forms. Some of the information that you submit may
be personally identifiable information (that is, information that can be uniquely
identified with you, such as your full name, address, e-mail address, phone number, etc.)
Some areas of this site may require you to submit information in order for you to
benefit from the specified features (such as e-Newsletter subscriptions and order
processing) or, to participate in a particular activity, such as sweepstakes or other promotions. You will be informed at each information collection
point what information is required and what information is optional.
Passive Information Collection
As you navigate through a Web site, certain information can be passively collected
(that is, gathered without your actively providing the information) using various
technologies and means, such as Internet Protocol addresses, cookies, Internet tags,
and navigational data collection.
This site will use Internet Protocol (IP) addresses. An IP Address is a
number assigned to your computer by your Internet service provider so you can access
the Internet and is generally considered to be non-personally identifiable information,
because in most cases an IP address is dynamic (changing each time you connect to
the Internet), rather than static (unique to a particular user's computer).
We use your IP address to diagnose problems with our server, report aggregate information,
determine the fastest route for your computer to use in connecting to our site, and
administer and improve the site.
A "cookie" is a bit of information that a Web site sends to your Web browser that
helps the site remember information about you and your preferences.
"Session" cookies are temporary bits of information that are erased once you exit
your Web browser window or otherwise turn your computer off. Session cookies
are used to improve navigation on Web sites and to collect aggregate statistical information.
This site uses session cookies.
"Persistent" cookies are more permanent bits of information that are placed on the
hard drive of your computer and stay there unless you delete the cookie. Persistent
cookies store information on your computer for a number of purposes, such as retrieving
certain information you have previously provided (e.g., passwords), helping to determine
what areas of the Web site visitors find most valuable, and customizing the Web site
based on your preferences. This site uses persistent cookies.
"Internet tags" are smaller than cookies and tell the Web site server information
such as the IP address and browser type related to the visitor's computer. This
site uses Internet tags. Tags have been placed both on online advertisements
that bring people to the site and on different pages of the site. These tags indicate
how many times a page is opened and which information is consulted. We do not collect
or seek personally identifiable information through these tags. This site uses
Internet tags.
"Navigational data" ("log files," "server logs," and "clickstream" data) are used
for system management, to improve the content of the site, market research purposes,
and to communicate information to visitors. This site uses navigational data.
Use and Disclosure of Information
Except as otherwise stated, we may use your information to improve the content of
our site, to customize the site to your preferences, to communicate information to
you (if you have requested it), for our marketing and research purposes, and for the
purposes specified in this Privacy Policy
If you provide personally identifiable information to this site, we may combine such
information with other actively collected information unless we specify otherwise
at the point of collection. We will take reasonable measures to prevent personally
identifiable information from being combined with passively collected information,
unless you consent otherwise.
We may disclose your personally identifiable information to other Netropolus
Company affiliates worldwide that agree to treat it in accordance with this
Privacy Policy. In addition, we may disclose your personally identifiable information
to third parties, located in the United States and/or any other country, but only
(i) to contractors we use to support our business (e.g., fulfillment services, technical
support, delivery services, and financial institutions), in which case we will require
such third parties to agree to treat it in accordance with this Privacy Policy;
(ii) in connection with the sale, assignment, or other transfer of the business of
this site to which the information relates, in which case we will require any such
buyer to agree to treat it in accordance with this Privacy Policy; or
(iii) where required by applicable laws, court orders, or government regulations.
In addition, we will make full use of all information acquired through this site that
is not in personally identifiable form.
Access and Correction
To keep your personally identifiable information accurate, current, and complete,
please contact us as specified below. We will take reasonable steps to update
or correct personally identifiable information in our possession that you have previously
submitted via this site.
Security
We take reasonable steps to protect your personally identifiable information as you
transmit your information from your computer to our site and to protect such information
from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.
You should keep in mind that no Internet transmission is ever 100% secure or error-free.
In particular, e-mail sent to or from this site may not be secure, and you should
therefore take special care in deciding what information you send to us via e-mail.
Moreover, where you use passwords, ID numbers, or other special access features on
this site, it is your responsibility to safeguard them.
Links to Other Web Sites
This site contains links and references to other Web sites. Please be aware
that we do not control other Web sites and that, in any case, this Privacy Policy
does not apply to those Web sites. We encourage you to read the privacy policy
of every Web site you visit.
Other Terms
Your use of this site is subject to our Terms and Conditions.
How to Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or the
information practices of this site, please contact us as follows:
Click:
You can also contact us by phone Monday through Saturday 9 AM to 6 PM EST
(that is Pennsylvania time).
Our phone number is 215 493-5112.